Da Vinci's observation of home fraud 24th
Editor's note:
It has been a month since the outbreak of the "fake door" of Da Vinci furniture. The origin is no longer important. What matters is how to protect the rights and interests of consumers. It is reported that the Da Vinci household consumers who have collectively defended their rights have more than 100 people, but Da Vinci still has not fulfilled the promise of a fake one compensation ten. Da Vinci Home has hurt consumers from the thought, the purchase of Da Vinci Home from the original glory has turned into a shame, many consumers have bought a clear relationship with Da Vinci Home. Consumers' collective rights protection is in trouble.
One month after the "Da Vinci Home" incident was exposed, the incident has made new progress. Yesterday, Jiang Suhua, a lawyer of Beijing Yingke Law Firm, disclosed at the Hubei Province Home Furnishing Industry Legal Risk Prevention Symposium that Da Vinci household consumers who have collectively defended their rights have more than 100 people. It will also file a judicial action against Da Vinci in the near future.
Lawyer Jiang Suhua said that although the amount of claims for collective rights protection by hundreds of consumers is over 100 million yuan, from the information available, the average amount of each consumer buying Da Vinci home is not much, the average is about one million yuan, and the only thing is only 40 Ten thousand to half a million.
It has been a month since the Da Vinci incident. Why did only a small number of consumers in Shanghai initiate judicial proceedings? Lawyer Jiang Suhua explained the reasons. "We have been waiting for the relevant state departments to provide some conveniences, such as some data, which we can't get." Lawyer Jiang Suhua said that only with the exact evidence can it help consumers to collectively protect their rights.
Consumer attitudes everywhere
Shanghai: Consumer group sues Da Vinci
On July 18, the Shanghai Consumers Association released news that it had received more than 50 complaints and consultations against Da Vinci Home Furnishings, asking for returns or compensation. Huang Zhixin, director and spokesperson of Da Vinci Home Furnishing, also said that he has received dozens of consumer refund requests, but most of them have not yet received the goods, and have not returned the goods due to quality problems.
On the morning of August 4, the first batch of Da Vinci consumers submitted a complaint to the Jing'an District Court.
According to Li Renzheng, a lawyer from Beijing Yingke (Shanghai) Law Firm, the plaintiffs who submitted two complaints to the court this morning were Shanghai consumers, one of them bought furniture for more than 100,000 yuan, and the other bought 200,000 yuan. Furniture. Both of them demanded a refund and one compensation on the grounds that Da Vinci was suspected of fraud of origin. This afternoon, another Da Vinci consumer will also submit a complaint to the court, and the amount of his purchase of Da Vinci furniture is about 500,000 yuan.
Chengdu: Containing Da Vinci Home Furnishing Store Requests for Return
At about 10 a.m. on August 10, eight men came to the Da Vinci home store in Chengdu. They pulled over two chairs in the store and blocked it in front of the store, asking Da Vinci to return the goods. After negotiating with Leonardo da Vinci for 5 hours, eight men left at around 2 pm, claiming that Leonardo must give them a satisfactory answer and will come to the house today.
According to a security guard working near Da Vinci's home, around 10 am on the 10th, a modern SUV and a Jetta car drove to the door of the Vinci home store successively. T-shirts and black and white shirts. After looking at Da Vinci's store, 8 men entered the store.
Among them, two men pulled the Versace chair over the door of the store to block the door of the store and sat down. The others entered the house and negotiated with the front desk.
Hangzhou: sued Da Vinci for refund
Recently, Mr. Wei sued Hangzhou Da Vinci Trading Co., Ltd. to the Gongshu District People's Court of Hangzhou. This is the first lawsuit related to disputes in Hangzhou since the Da Vinci incident that caused a sensation across the country.
On May 4 this year, Mr. Wei purchased furniture from Da Vinci, Hangzhou. At that time, the salesperson of this company repeatedly guaranteed that 100% of the Cabretti furniture they sold was made in Italy, which was imported from the original. Signed a "sales agreement" with the defendant, purchased from the defendant CAPPELLETTI (Cabretti) imported from Italy, including beds, cabinets, etc., more than 2.9 million yuan. On May 31, the two parties signed an agreement again, and Mr. Wei purchased more than 320,000 yuan of CAPPELLETTI furniture. According to Mr. Wei's request, the company "Da Vinci" designed the purchase and placement of furniture and provided Mr. Wei with a design plan. Mr. Wei paid them a total of 3.23 million yuan in four payments.
Mr. Wei believed that Hangzhou Da Vinci Trading Co., Ltd. had false propaganda and deceived consumers. He was suspected of fraud when signing the "Sales Agreement" with himself. Therefore, he filed a lawsuit and requested the court to order the cancellation of the sales agreement, and the defendant should refund the sum of the goods. The defendant compensates the plaintiff for the loss of 700,000 yuan, and the defendant shall bear the litigation costs.
Beijing: Attorney reports a charge against Da Vinci for two crimes
Lawyer Liu Lin of Beijing Shuangli Law Firm commissioned Chen Yongfu to report the case to Chaoyang Police on August 3, requesting the investigation of Da Vinci ’s criminal liability for the crime of “false advertising†and “crime of producing and selling fake and inferior commoditiesâ€, and believed that Da Vinci The constitution of criminal charges will be related to consumers' rights protection.
The reporter learned from the Chaoyang Police that the Economic Investigation Detachment received the lawyer who reported the crime, learned the situation, and collected the report materials of the reporter. Related work is in progress.
Media: Five questions about Leonardo da Vinci's false compensation
The Da Vinci storm continues. The reporter called Da Vinci PR on five issues including consumer claims.
One question: whether the agent is responsible for product quality
As an agent and distributor of internationally renowned brands, Da Vinci does not need to be responsible for product quality control? The agent's product has a problem that has caused damage to its reputation in China. Have you ever asked the manufacturer for compensation? In this regard, Mr. Huang, a public relations officer of DaVinci Furniture, told reporters that DaVinci Furniture has communicated with Italian manufacturers and will take on responsibilities together with manufacturers such as Cabritti to provide consumers with better services.
Second question: What is the specific scope of "no problem" products?
Although Da Vinci Furniture stated in an open letter that it has opened a hotline to resolve consumer issues in good faith, it did not make specific unified regulations on returned goods, and there is no specific description of the returned goods on its company website.
Three questions: Are you paying for consumer inspection fees?
Da Vinci not only requires consumers to show proof of invoices, purchase contracts, etc., but also requires consumers to find relevant departments for quality testing. Only after confirming that there is a quality problem with this set of furniture will they talk about the return.
Four questions: Why do you fail to fulfill the ten for a fake one?
Guangzhou consumer Ms. Zhang told the media a few days ago that Da Vinci passed the product refund to her, but refused to honor her promise of "fake one penalty ten".
Q5: Have you provided furniture to Tomson Yipin?
On July 12, news came out that Tomson Yipin, a benchmark of Shanghai's luxury houses, had a cooperative relationship with it. Relevant persons of the Tomson Group said that Tomson Yipin only had a cooperative relationship with Versace Home in the model room and design, but had no cooperation with Da Vinci.
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